{"id":100,"date":"2018-07-02T09:45:30","date_gmt":"2018-07-02T09:45:30","guid":{"rendered":"http:\/\/lisp1.epgpbooks.inflibnet.ac.in\/?post_type=chapter&p=100"},"modified":"2018-12-04T10:13:52","modified_gmt":"2018-12-04T10:13:52","slug":"e-commerce-and-e-governance","status":"publish","type":"chapter","link":"https:\/\/ebooks.inflibnet.ac.in\/lisp1\/chapter\/e-commerce-and-e-governance\/","title":{"rendered":"E-Commerce and E-Governance"},"content":{"raw":"
\"epgp<\/a>\r\n<\/span><\/div>\r\n
<\/div>\r\n
I. Objectives<\/strong><\/div>\r\n
<\/div>\r\n
The objectives of the unit are to:<\/span><\/div>\r\n
\r\n
\r\n\r\n \r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Examine the different definitions of e-commerce and e-governance\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Describe major players in e-commerce\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Explain the key drivers of e-commerce\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Attempt a classification of e-commerce\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Mention the role played by governments in the development of e-commerce\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Examine the prerequisites for e-governance\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Identify the skills needed for the successful functioning of e-governance\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Describe the different models of e-governance\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Review the benefits of e-governance\r\n\r\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Make an overview of the e-governance initiatives at the national level in India, and\r\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0 Highlight the recommendations of National Knowledge Commission (NKC) for the development of e-governance initiatives in India.<\/p>\r\n \r\n\r\nII. <\/strong>Learning Outcome<\/strong>\r\n\r\n \r\n

On completing this module, you should know clearly the meaning of the terms E-commerce and E-governance. You should also be aware of the various e-\u00a0governance initiatives in India. You also need to have an idea of the role libraries, especially public libraries, can play in such initiatives.<\/span><\/p>\r\n \r\n

III. <\/strong>Structure of the Module<\/strong><\/p>\r\n\r\n<\/div>\r\n

\r\n\r\n\u00a0<\/strong>\r\n\r\n1.\u00a0\u00a0 Introduction\r\n\r\n2.\u00a0\u00a0\u00a0 Major Players in E-Commerce\r\n\r\n3.\u00a0\u00a0\u00a0 Key Drivers of e-commerce\r\n\r\n4.\u00a0\u00a0\u00a0 Classification of E-Commerce\r\n\r\n5.\u00a0\u00a0\u00a0 Government Participation in E-Commerce\r\n

5.1 Telecommunications<\/p>\r\n

5.2 Online Transactions for Citizens and Businesses<\/p>\r\n

5.3 Government Procurement<\/p>\r\n

5.4 Private Sector E-Commerce Activities by Governments<\/p>\r\n

5.5 Outsourcing of Noncore Governmental Functions<\/p>\r\n6.\u00a0\u00a0\u00a0 Impact of E-Commerce on Society\r\n

6.1 Impact on Direct Marketing<\/p>\r\n

6.2 Other Marketing Impacts<\/p>\r\n

6.3 Impact on organizations<\/p>\r\n

6.4 Impact on Manufacturing<\/p>\r\n

6.5 Impact on Finance<\/p>\r\n7.\u00a0\u00a0\u00a0 E-commerce for Libraries\r\n\r\n8.\u00a0\u00a0\u00a0 E-governance\r\n

8.1 Objectives of E-Governance<\/span><\/p>\r\n

8.2 Developmental Stages of E-Governance<\/span><\/p>\r\n

8.2.1 Information Phase<\/span><\/p>\r\n

8.2.2 Interaction Phase<\/span><\/p>\r\n

8.2.3 Transaction Phase<\/span><\/p>\r\n

8.2.4 Transformation Phase<\/span><\/p>\r\n\u00a09. Prerequisites for E-governance<\/span>\r\n

9.1 Skills Necessary for E-Governance Implementation<\/span><\/p>\r\n

9.1.1 Project Management Skills<\/span><\/p>\r\n

9.1.2 Analytical and Technical Skills<\/span><\/p>\r\n

9.1.3 Information and Knowledge Management Skills<\/span><\/p>\r\n

9.1.4 Communication and Presentation Skills<\/span><\/p>\r\n10. E-Governance Models<\/span>\r\n

10.1 The Broadcasting Model<\/span><\/p>\r\n

10.2 The Critical Flow Model<\/span><\/p>\r\n

10.3 The Comparative Analysis Model<\/span><\/p>\r\n

10.4 E-Advocacy\/Mobilization and Lobbying Model<\/span><\/p>\r\n

10.5 The Interactive-Service Model<\/span><\/p>\r\n11. Benefits of E-Governance<\/span>\r\n

11.1. Delivering Services to Citizens<\/span><\/p>\r\n

11.2 Delivering Service to Business<\/span><\/p>\r\n

11.3 IncreasingEfficiency<\/span><\/p>\r\n

11.4 Other Benefits<\/span><\/p>\r\n12. E-governance Initiatives in India<\/span>\r\n\r\n13.\u00a0\u00a0\u00a0\u00a0\u00a0 National Knowledge Commission Recommendations on e-governance<\/span>\r\n\r\n14.\u00a0\u00a0 E-governance and Libraries<\/span>\r\n\r\n15.\u00a0\u00a0 Summary<\/span>\r\n\r\n16.\u00a0\u00a0 References<\/span>\r\n\r\n<\/div>\r\n

\r\n\r\n \r\n\r\n1.\u00a0 <\/strong>Introduction<\/strong>\r\n\r\n \r\n

Electronic Commerce (EC) can be defined as the technology mediated exchange of digital information between various individuals and\/or organizations as well as the electronically-based intra or inter-organizational activities that facilitate such exchanges over network channels. According to Vladimir Zwass, the Editor-in-chief of International Journal of Electronic Commerce \u2018Electronic commerce is sharing business information, maintaining business relationships and conducting business transactions by means of telecommunications networks\u2019. Some of the definitions of e-commerce often heard and found in publications and the media are:<\/p>\r\n\r\n