{"id":101,"date":"2019-06-24T09:19:53","date_gmt":"2019-06-24T09:19:53","guid":{"rendered":"http:\/\/hrmp02.epgpbooks.inflibnet.ac.in\/?post_type=chapter&p=101"},"modified":"2019-06-27T06:46:29","modified_gmt":"2019-06-27T06:46:29","slug":"behavioural-management","status":"publish","type":"chapter","link":"https:\/\/ebooks.inflibnet.ac.in\/hrmp02\/chapter\/behavioural-management\/","title":{"rendered":"Behavioural Management"},"content":{"raw":"
\"epgp<\/a>\r\n<\/span><\/div>\r\n
\r\n\r\n \r\n\r\n \r\n\r\n9.1\u00a0 Learning Objective\r\n\r\n \r\n\r\n9.2\u00a0 Introduction\r\n\r\n \r\n\r\n9.3\u00a0 Behavioral Science Approach\r\n\r\n \r\n\r\n9.4\u00a0 Elton Mayo and Hawthorne Study\r\n\r\n \r\n\r\n9.5\u00a0 Mayo\u2019s Contribution to Management Thought\r\n\r\n \r\n\r\n9.6 Findings of Hawthorne Experiment\r\n\r\n \r\n\r\n9.7 Criticism of Hawthorne Experiment\r\n\r\n \r\n\r\n9.8 Maslow\u2019s Need Hierarchy Theory of Motivation\r\n\r\n \r\n\r\n9.9 Herzberg\u2019s Motivation Hygiene Theory\r\n\r\n \r\n\r\n9.10 McGregor\u2019s Participation Theory\r\n\r\n \r\n\r\n9.11 Summary\r\n\r\n \r\n\r\n9.1 Learning Objective<\/strong>\r\n\r\n \r\n\r\nAfter completing this module, students you will be able to:\r\n\r\n \r\n\r\ni. Understand the meaning and concept of Behavioural Management.\r\n\r\n \r\n\r\nii. Understand various approaches of behavioural management. And also\r\n\r\n \r\n\r\niii. Know about the experiments to under behavioural management.\r\n\r\n \r\n\r\nBEHAVIORAL MANAGEMENT<\/strong>\r\n\r\n \r\n\r\n9.2 Introduction<\/strong>\r\n\r\n \r\n

In the new classical period that is from 1930-1950, the importance was attached to the human relations concept in the organization. As the scientific management movement reduces the importance of man and his behavior, strained relationship developed between the employee and employer. Classical school of management was concern for high production and efficiency which considered being the most important to an organization success at the initial stage. Therefore the next phase of management started with an emphasis on social sciences and human relations in the industry. So, the good working conditions, motivation and satisfaction formed the\u00a0foundation for behavioral management theory. During this period, the human relations made very significant contribution to the management thought. The behavioral school of management adopts a rational and scientific approach to understand, explain and predict human behavior in organizational set-ups.<\/span><\/p>\r\n\r\n<\/div>\r\n

\r\n\r\n \r\n\r\n9.3 Behavioral Science Approach<\/strong>\r\n\r\n \r\n

Behavioral school of management relies on the concept that managers will better understand the human aspect to workers and treat employees as important assets to achieve goals of the organization. Management taking a special interest in workers makes them feel like part of a special group. This approach recognizes that the productivity of workers depends more on satisfaction, morale, motivation and sensitivity of managers towards employee\u2019s needs. With the passage of time, thinking shifted, and management started looking at employee satisfaction and working conditions as a way to increase productivity. Behavioral approach is also known as \u201cHuman Relations Approach\u201d or \u201cBehavioral Science Approach\u201d.<\/p>\r\n \r\n

As time went on, thinking shifted, and management started looking at employee satisfaction and working conditions as a way to increase productivity. Behavioral Management deals with the factors which encourage higher performance on the part of the workers. The improvement on working conditions, lowering of hours of work, improvement of social relations of workers, besides monetary gains help in increasing productivity. Theorists like Elton Mayo, Abraham Maslow, Douglas McGregor, Herzberg and others studied employee productivity under different conditions to determine a connection.<\/p>\r\n \r\n\r\nFeatures \/ Characteristics of behavioral science approach<\/strong>\r\n\r\n \r\n\r\nThe behavioral approach exhibits the following features:\r\n\r\n \r\n